• Welcome to the new chatbot feature on Remote Labs, designed to offer prompt assistance with any software-related concerns you may have. It's worth noting that this feature is still being developed, so there may be some unanticipated glitches or issues. For best results, be as specific as you can by describing the software name (e.g. Remote Labs, MATLAB, etc) and your issues properly. If you'd rather speak with a person, please follow this link: https://help.eitidc.com/remote-lab-form. To learn more about this bot, check out: https://help.eitidc.com/system-updates/remote-labs-update-ui-and-ai-chatbot.
  Please also be advised, that the chatlogs are kept for quality and training purposes. Never send through any sensitive details (eg, your password) to the chatbot.
  
  The support team is currently away and they may not be able to respond quickly until the office reopens.
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